Over the past ten years marketing has changed more than any other time in history. The marketing world has gone through three main transitions that are important for the small business owner to understand.

1) Traditional Marketing includes tools such as television, radio, billboards and direct mail. The marketing message is commanding and directive and there is no interaction between the marketer and the consumer. As a result, consumers began to distrust the commanding nature of traditional marketing and turned to the internet in order to feel more in control over their purchasing choices.

As consumers moved online, traditional marketing was forced to change. Small business owners realized that they needed to utilize the internet to reach their clients and customers. Thus, internet marketing was born.

2) Internet Marketing includes tools such as pay-per-click advertising, banner ads, text ads, solo ads, etc. Internet marketing is more dynamic and more focused on the wants of the customer than traditional marketing avenues.

However, the consumer continued to change. They wanted even more participation in their purchasing decisions and wanted to become personally involved in the buying process.

As a result, consumers developed various networks of trusted friends and colleagues through social media platforms to help them in their purchasing decisions. Thus, small business owners were forced to embrace new marketing tools in order to market their businesses and relate to customers in an entirely different way.

3) New Media Marketing includes tools such as blogs, video sites, social networking sites and podcasts. This marketing approach is vastly different from either traditional or internet marketing. Instead of an aggressive, pushy and a one-sided dialogue, there is an open process that includes listening, interaction and involvement between the consumer and business owner.

Today’s consumers are savvier than ever before. They aren’t interested in the commanding and directive ways of traditional marketing. Instead, they are interested in interacting and developing relationships with the companies they do business with.

Therefore, another way to understand the vast changes in the marketing world is to divide marketing into two distinct categories: interruption marketing and relationship marketing.

Interruption marketing is exactly what the name implies. It is marketing that “interrupts” the consumer. For instance, as you watch a TV show, a commercial cuts into your program. Or, as you listen to the radio, an ad abruptly takes over your favorite song.

Research suggests that consumers detest interruption marketing. Here are some interesting statistics that show how quickly interruption marketing is dying:

According to Justin Kirby and Paul Marsden authors of Connected Marketing:

• 90% of people, who are able to skip TV ads, do skip TV ads.

• 65% of people believe they are constantly bombarded with too much advertising.

• 56% of people avoid buying from companies that they feel advertise too much.

According to a McKinsey and Co. Report:

In just a few short years, traditional TV advertising will:

• be 1/3 as effective as it used to be.

• experience a 23% decline in ads due to switching the ads off.

• experience a 37% decrease in the marketing message due to saturation.

A report put out by The Internet Advertising Bureau states:

• In 1980 fewer ads reached more people with undivided attention.

• In the 2000’s more ads reach less people with shorter attention spans.

So, what do these statistics mean to you and your marketing plan? In a nutshell, our audiences are changing so our marketing needs to change.

People are tired of traditional advertising. They are sick of “being sold” and want to make purchases in a completely different environment. Research clearly suggests that consumers are moving away from trusting directive advertising and moving toward trusting their friends, their networks and the networks that they have created around themselves.

More and more consumers are moving online to establish this network of trusted friends and colleagues. They are active in social networking sites, business networking sites, sharing sites, and publishing sites. Therefore, if you want to capture the attention of this new consumer, then you need to move online as well.

However, it’s not enough to simply build a website on the internet. You must develop ways to genuinely interact with your potential clients and customers.

The good news is that there are hundreds of free marketing platforms that allow you to engage with your prospects in very authentic ways. Blogs, videos, podcasts, ezines, articles, press releases and social media sites are all new tools perfectly designed to communicate with your target market.

You are currently part of the most exciting marketing phase in history. Anyone can quickly and efficiently grow their small business, using a combination of effective marketing tools, without spending a dime.
 
So, go ahead and begin your journey into the exhilarating world of free marketing.