
I truly love Twitter. Without question, Twitter had increased my visibility, created thousands of leads for my small business and produced dozens of sales for my products and services.
And every single day of the week, I run into quite a few self-proclaimed “Twitter-Experts.”
Of course, as with any industry, I find that all of the soapbox experts fall into one of three main Twitter categories:
1) The “Twitter Virtuoso” with interesting and often remarkable advice;
2) The “Quasi-Twitter Expert” who has an average suggestion here or there;
3) The “Twittering Fool” who shouldn’t even be on Twitter in the first place.
There are hundreds of great tips and strategies that come from experienced individuals who are truly boosting their income through the power of Twitter. However, beware of those crows who are masquerading as eagles. If you listen to them, your Twitter days will be incredibly disappointing.
Here are the five worst tips I have personally received regarding marketing on Twitter:
1) Don’t Promote Yourself. This is bad advice on so many different levels. Obviously, any savvy marketer understands that you don’t jump on Twitter and start tweeting “Check out my product…it’s really the best one in the world!” This just goes without saying.
However, if you are using Twitter as a marketing tool you need to do a bit of balanced marketing. There are only so many Tweets in which you can tell your followers what you are having for dinner until people start to unfollow you.
Twitter is a two-way street. Of course you are there to ask questions, listen and interact with your followers. But, you also need to let your followers know about blog posts, articles and press releases that highlight you and your business. Don’t be afraid to do a bit of self-promoting.
2) Don’t Autofollow. I absolutely disagree with this advice. I use www.SocialOomph.com to automatically follow everyone who follows me. I then get to know whom I am following through their Tweets. If I find they are annoying, rude or inappropriate, I unfollow them. But, how can I make a decision to follow someone based on a 140-word profile? For all I know, this person could be the next Faulkner with some of the most profound Tweets known to mankind.
I can only decide if someone is worth following AFTER I am following them and reading their Tweets. I truly believe that it is in good taste to follow everyone who follows you and then unfollow those who are not compatible with you. Not to mention that it takes too much time to manually decide whom to follow and whom to ignore.
3) Don’t Use Automated Software For Posts. There are some individuals that believe that automated posts (posts that you preschedule through a service like www.socialoomph.com) are too impersonal. However, I preload helpful marketing and small business quotes into socialoomph.com and auto-send them out throughout the day to my followers. Many of my followers love these quotes and actually look forward to them. Plus, it keeps my small business in front of my followers as much as possible.
Of course, I also log into Twitter every day and interact personally with my followers as well. I believe that if you combine auto-posts with personal interaction, you will leverage the power of Twitter in a much more meaningful way.
4) Keep Daily Stats On How Many People Unfollow You. This is one of the strangest tips that I have received. First of all, who has time for this? And second, I really don’t care who unfollows me. Really. If someone doesn’t like my Tweets, then they SHOULD unfollow me. I am not on Twitter to make sure that everything I say appeals to every single person. I am on Twitter to connect with interesting and like-minded people.
5) Your Tweets Should Always Be Witty, Educational or Profound. Obviously, in the ideal world this would be the case. But, the last time I checked, most people on Twitter are not professional writers, bloggers, and word-smiths. They are just regular people making connections. Of course, you should strive to add value and interact with people. But, don’t worry so much that every Tweet is a witty comedy sketch. Just be yourself and have fun.
Twitter is an amazing and powerful marketing tool. However, besides spamming and other illicit behaviors, there are not many “rules” that you must follow in order to be a part of Twitter.
In my opinion, Twitter is mainly about using common sense. Interact, be nice, ask questions, listen, and add value. And of course, just be yourself and have a little fun.
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Last Monday, one of my neighbors proudly announced her determination to learn the “secrets” behind marketing on Twitter. She thinks that Twitter will save her business. Ironically, the very next day, one of my clients reported to me that if he only understood how to “power market” on Facebook, his business would catapult to the top of his industry. And three days later, I noticed a small business owner complaining in a forum that he will never succeed until he has unlocked the keys behind YouTube marketing.
Enough is enough! Without question, new media platforms (Twitter, Facebook, YouTube, etc.) are wonderful places to market your small business. Obviously, I market my own business through every single one of those platforms.
Believe me, I hate to be the bearer of bad news, but, there is absolutely nothing magical or supernatural about any of the new media platforms. They are just platforms. Nothing more, nothing less. Twitter, Facebook and YouTube are simply ways to spread awareness about your brand.
Mark my word, there will always be another “amazing” platform that will supposedly “save” you and your business.
But, before you tap into any marketing platform, you need to understand the basic philosophy behind marketing. You need to know “how” to market your business before you even dip your toe in the pool. Because if you don’t understand the basic tenants behind good marketing, Twitter won’t do a thing for your small business. Even if you spent eight hours a day with 2 million followers, you wouldn’t get anywhere if you went about your marketing in the wrong way.
Marketing platforms come and go, but understanding how to market will never go out of style.
Whether you are marketing on YouTube or running an “old-fashioned” ad in the newspaper, the same rules of good and solid marketing apply. You use marketing platforms as a way to drive your prospects back to a webpage, landing page or blog in which they give you their name and email address in exchange for free information from you and your small business.
You might offer a downloadable ebook, a special report or a 10-part audio class. It isn’t the format of your offer, it’s the offer itself that is important. Your offer must be perceived as a means for your prospect to better their life or solve a particularly stubborn problem. You want your free offer to be utterly irresistible.
Once you have obtained your prospect’s information, you can begin the task of building solid and significant relationships with them. This is when you are able to send your prospects’ additional educational materials, helpful advice and important resources that will position you as an expert in your industry.
Facebook, Twitter and YouTube marketing are only effective if you use them as tools to drive traffic to your landing page or blog. Newspaper classifieds are only effective if used as a tool to drive traffic to your landing page or blog.
So, yes, in essence there is a well-kept secret on how to effectively tap into the power of new media. Learn the basics of marketing. For if you understand exactly how to market, you will always be ready for the “next great marketing platform.”





